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StubHub (an eBay company), San Francisco, CA

Date: Jun, 2012 - Aug, 2012
Title: Analytics Project Management Intern

Within the data services division, I worked in the analytics product management team and led 3 new projects. Taking ownership of the Analytics Requirements Documentation, I worked closely with clients to define features, then created mock ups and reviewed them with a range of audience including product, finance, fulfillment, and marketing teams through multiple iterations. 

I also coordinated projects through data modeling, ETL, BI development, and UAT. 

UC Berkeley

Date: Nov, 2011 - Present
Title: Website Analyst

A member of the technical team and on a graduate student researcher (GSR) appointment, I support a bilingual (English & Chinese) news website sponsored by UC Berkeley. I work closely with news editors on RSS feed configuration, front-end development (HTML and CSS), WordPress plugin customization (PHP development), and other enhancements.

Wellington Management Company, LLP, Boston, MA

Date: July 2010 - June 2011
Title: Technology Specialist

Wellington is the place where I grew my knowledge in the financial industry. I worked on the Advent Geneva® system and provided support for firm-wide fund accounting functionalities. I closely interacted with various business users and system teams to build requirements and deliver system enhancements. 

Cisco Systems, Boxborough, MA

Date: August 2009 - March 2010
Title: Student Consultant

My Major Qualifying Project (MQP) at WPI.

In a team of four, we analyzed and customized Salesforce.com portal and reports for pre-sales system engineers, with experience in hosting interviews and focus groups.

CGI, Andover, MA

Date: May - Dec, 2008 and May - Aug, 2009
Title: Business Analyst Intern

I worked a co-op and a summer at CGI, where I worked on 2 projects, both serving public sector clients. 

I personally handled change requests and issue resolutions, designed test cases, executed black-box testing, and tracked defects with interactions between development, QA, and functional teams.

I also co-managed and supported an offshore testing team by reviewing and tracking offshore work.

IBM Global Business Services (GBS), China

Date: May 2007 - July 2007
Title: Consulting Intern

I consulted in a plant rollout SAP ERP team (MM module) where I experienced regular client interaction and intensive use of Microsoft Excel for data analysis and manipulation.